Etihad Airways Jakarta Office in Indonesia
The Etihad Airways Jakarta Office in Indonesia is a hub of information where you will find information related to your flight related queries. The office staff will assist you with Etihad bookings, cancellations, and upgrades. You can request the staff to assist you with adding extra services to your reservation. Extra services such as pet travel, special meals, extra bags, mobility assistance, and more. The information related to your Etihad Airways flight schedule is also available at the office. Be assured that when you leave the Etihad Airways Office in Jakarta, you will have all your queries answered.
Etihad Airways Jakarta Office – Contact & Address Details!

To know about the whereabouts of the Etihad Airways Jakarta office you can reach out to their city office. But the question is, where is the office located? Worry not! You will find compiled information about this office in this post. This information helps you locate the office easily and receive solutions & details about your airline, airport, arrival & departure terminal, basic services, and many other things at your fingertips. Don’t hesitate! Scroll down and grab the information.
| Etihad Airways Jakarta Office Address | Summitmas 2, 12th Floor, JL Jend Sudirman Kav 61-62, Post Code 12190, Jakarta, Indonesia, Jakarta, Indonesia |
| Etihad Airways Jakarta Office Contact Number | 1 (877) 690-0767/ 00622129716200 |
| Working Hours | Monday through Friday, 09:00 – 17:00 (local time) |
| Official Website | www.etihad.com |
| Email Address | dutymediaofficer@etihad.ae |
| Online Check In | www.etihad.com/en/manage/check-in |
| Check Flight Status of Etihad Airways | www.etihad.com/en-in/manage/flight-tracker |
| Official Facebook | www.facebook.com/etihad |
| twitter.com/etihad | |
| Instagram Account | www.instagram.com/etihad/ |
| Youtube | www.youtube.com/EtihadAirways |
Airport Details of Etihad Airways Jakarta Office
Don’t miss anything on the day of your departure! Connect with the airport office of Etihad Airways in Jakarta, Indonesia, and get professional assistance while booking the air ticket, completing the flight check-in procedure, navigating through the airport, and boarding the flight. The staff of this office will help you make your journey easier and more satisfying. So, take a moment to explore the details below in the table and travel effortlessly to your destination.
| Airport Name | Soekarno-Hatta International Airport |
| Airport Code | CGK |
| Address | Pajang, Tangerang City, Banten, Indonesia |
| Contact Number | NA |
Fly High With Etihad Airway’s Advanced Fleet
Etihad Airways operates a state-of-the-art fleet of 97 aircraft that represents the ultimate in performance and operational efficiency. From cargo aircraft to new-generation Boeing 787, the airline’s fleet is one of the most advanced in the world. So, what are you looking at? Check out the fleet of the airlines discussed below and have a safer aviation.
| Aircraft | Total Number Of Aircraft |
| Airbus A320 | 30 |
| Airbus A350 | 5 |
| Airbus A380 | 5 |
| Boeing 787 | 43 |
| Boeing 777 | 9 |
| Etihad’s Cargo Fleet | |
| Boeing 777 freighter | 5 |
| Total | 97 |
Services Provided by Etihad Airways Jakarta Office
The Etihad Airways Jakarta office offers a range of services to ensure a seamless travel experience for the passengers. The staff available at this office is very friendly & helpful, which assists the passengers with their bookings, check-ins, pre-departure kiosks, baggage allowance, airport terminal details, in-flight information, airline policies, lounge access, cancellations & reschedulings, and other important things with ease.
| Flight Ticket Booking and Cancellation | Ticket Rescheduling |
| Web / Online Check-in | Airport Counter Check-in |
| Kiosk Check-in | Airport and In-Flight Wifi |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty-free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
| Missing Luggage | Immigration Services |
| In-Flight Meals | In-Flight Entertainment |
Flight Bookings & Check-in Service
The Etihad Airways Jakarta office helps passengers make their flight reservations. They also provide a step-by-step guide to travelers to complete their check-in procedure either online or at the airport. Moreover, they can also perform seat upgrades, amenities add-ons, and rescheduling as per their needs by visiting this office.
Information About Lost & Found
Do you stress about losing something important at the airport? If yes, then don’t stress about it and have a talk regarding the airline’s lost & found service to the staff of Etihad Airways office in Jakarta. Their team will tell you all the procedures to locate the missing luggage and help you have a comfortable flight.
Airline’s Special Assistance Service
If you are physically disabled and need assistance during the boarding and landing of the plane, then feel free to visit the Etihad Airways Jakarta office and talk about your requirements. The airline offers numerous services, including wheelchair assistance, medical support, oxygen cylinders, and other things for the convenience of the passengers.
Pet Travel Bookings & Other Info
Carrying your furry friend with you on Etihad Airways? If yes, then make sure to know about the airline’s pet travel policies beforehand. In this service, you will get to know about the type of pet allowed in the cabin, the pet carrier rules, the documents required for booking, the cost of ticketing, the cargo rules, and other things. For instance, you can also contact their city office staff in Jakarta for help.
Customer Support
The Etihad Airways Jakarta office supports its customers in every possible way to make their travel easier, comfortable, and more enjoyable. Travelers can contact them via phone by calling the number mentioned above from Monday to Friday between 09:00 – 17:00 and discuss their queries related to their journey, cancellation policies, flight timings, departure gate changes, airport terminal inquiries, and so on. The staff ensures that you receive all the information you want without any hassles from the airline professionals directly.
Etihad Airways Jakarta Airport Office Map Location
Conclusion
All the information mentioned above is central to the services available at the Etihad Airways Office in Jakarta, Indonesia. You can use this information to reach the airline staff. The team of professionals available there will help you with your travel kiosks, airport procedures, check-in kiosks, pre-departure processes, special assistance requests, flight modifications, and so on. You can check out this post to learn about your airline office services and location and have a safe and smooth travel!
Questionnaire!
The Etihad Airways Jakarta office is situated at Summitmas 2, 12th Floor, JL Jend Sudirman Kav 61-62, Post Code 12190, Jakarta, Indonesia.
You can contact the Etihad Airways Jakarta office at their customer care number, i.e., 1 (877) 690-0767/ +62 2129716200.
Etihad Airways Jakarta office offers a number of services, including booking assistance, seat upgrades, amenities add-ons, airport terminal details, airline whereabouts, and so on.
Etihad Airways operates a fleet of 97 modern aircraft serving passengers throughout the world.
The official website of Etihad Airways is www.etihad.com
The Etihad Airways Jakarta Office is open from Monday to Friday, 9:00 a.m. to 5:00 p.m.
Yes. If you want to reserve a wheelchair for yourself or your travel partner, you can contact the Etihad Airways Jakarta Office in Indonesia.

